We have had a number of situations where messages sent using the multi-platform option on d6= have the reply-to email address default to the School Admin address.

When I enquired about this through support, it appears the reply-to address either defaults to the last user who used the multi-platform function, or the School Admin email .

This is quite problematic, as we have a number of staff who use the communication options, especially for keeping parents informed of grade/subject specific matters. Replies do not always end up at the original sender, but rather at the Admin Office. This result in delays in responses, and an increased load for the Admin Office, as they need to forward messages to the correct recipients.

I suggest that the reply-to email address default to the user that is logged in, and sending the communication.

The reply-to option must also be more visible, as it is only displayed when previewing the messages.