It's becoming a significant issue since it's impacting our database. It would be highly beneficial if we could separate the debtor accounts from the administrative side. Currently, we have parents who still owe fees even though their children have already left the school. To rectify the billing discrepancies, we are forced to re-register the students and then deregister them, which is quite an inefficient process.
While the finance department is diligently working on the billing, the administrative side needs to submit their weekly database to DDD. This results in these students inaccurately showing as active in the system. We've made multiple requests to have the financial accounts detached, allowing for smoother closure of accounts when a student departs. It would greatly improve our operations if we could finalize the finances' side independently when a learner leaves.