How to set up Two-Factor Authentication (2FA)

How to set up Two-Factor Authentication (2FA)

Two-Factor Authentication (2FA) adds an extra layer of security to user accounts. After entering their password, users are required to enter a unique verification code sent via email or SMS. Only the Superuser can configure and enforce 2FA settings for the school.

My School > System: General > General: Security

What are the 2FA configuration options?

  • Allow users to turn on 2FA: Users can enable 2FA on their own staff record at My Home > My User Settings.

  • Allow users to use trusted devices: Users can mark their laptop, desktop, or mobile as a trusted device for three months. Trusted devices bypass 2FA on login. After three months, the device must be reconfirmed.

  • Allowed 2FA verification methods: Choose whether the verification code is sent by email or SMS. Note: the school will be billed for SMS notifications.

  • Enforce 2FA on all accounts: When selected, 2FA is activated on all staff records, and staff cannot switch it off on their own records.

  • Allow users with no contact information to log in when 2FA is enabled: If a user has no contact details captured, this option allows them to add their contact information during login to receive the verification code. The details entered are saved to their staff record in d6+.

Frequently asked questions

Who can configure 2FA settings?

Only the Superuser can configure 2FA settings for the school. Individual users can enable 2FA on their own profile if the Superuser has enabled the self-service option.

Will the school be charged for SMS verification codes?

Yes. When SMS is selected as the 2FA verification method, the school is billed for each SMS notification sent to users.

How long does a trusted device remain active?

A trusted device bypasses 2FA for three months. After three months, it must be reconfirmed by the user on their next login.

Last updated: April 2026  |  Version 3.0

© Copyright d6 group (Pty) Ltd.

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