Adding Parents and Guardians

Adding Parents and Guardians

Overview

This article explains how to capture parent and guardian information during learner enrolment, including how to handle single-parent households and additional guardians.

My School > Learners > Learners > Add Learner > Steps 4 & 5

Purpose of feature

Accurate parent and guardian records are essential for communication, billing, and emergency contact purposes. The d6 platform links parent profiles directly to the learner record and the d6 Communicator app.

Step-by-step instructions

Capturing two parents (Steps 4 & 5)

  • Enter full contact details for Parent 1 on Step 4, and Parent 2 on Step 5.

  • Include email address and mobile number to ensure the parent receives d6 Communicator notifications.

Single-parent households

  • If Single Parent was selected during Step 2, select No other parent on Step 5 to skip the second parent entry.

Adding a third or additional guardian

  • The enrolment wizard captures a maximum of two parents.

  • To add additional guardians after saving, navigate to My School > Parents > Parents and link them to the learner from there.

Frequently asked questions

How do I add a third parent or guardian?

Navigate to My School > Parents > Parents after saving the learner and link the additional guardian from there.

What happens if I skip the second parent during enrolment?

You can add a second parent at any time after saving by editing the learner's profile or navigating to My School > Parents > Parents.

Why is the parent not receiving d6 Communicator notifications?

Ensure the parent's email address and mobile number are correctly captured. The parent must also download the d6 Communicator app and link to the school.

Last updated: March 2026  |  Version 2.0

© Copyright d6 group (Pty) Ltd.

    • Related Articles

    • Parents

      The Parent Management module allows school administrators to maintain a comprehensive database of families. Accurate parent data is the backbone of school communication, financial billing, and statutory LURITS compliance. My School > People: Parents ...

    • How to manage parents, guardians and account holders

      The Manage Parents module allows users to capture and edit the biographical and financial details of parents, guardians and account holders. This information is critical for communication, billing and statutory reporting (LURITS). My School > People ...

    • Access Levels: Students, Parents & Viewers

      The Student Portal provides different levels of access depending on who is logged in. This article explains what each user type can see and do, and how a parent can grant Viewer access to a trusted third party. d6 Communicator App > Student Portal > ...

    • Annual Budgets — Adding a budget item

      Overview This article explains how to add a new line item to an existing annual budget in d6. Budget items represent specific income or expenditure entries within a budget category. Navigation path My School > Finance > Annual Budgets Purpose of this ...

    • How to process requested changes from parents

      Parents may request changes to learner information, such as contact details, personal data, or enrolment information. These requests should be processed carefully to ensure data accuracy and maintain proper records. To submit a change request: ...