The Bulk E-mail Queue function lets users view the status of e-mails sent in bulk, such as account statements and learner report cards. It also serves as a record of proof that an e-mail was sent.
My School > System > Communication > Send a message: Bulk E-mail Queue
How do I use the Bulk E-mail Queue?
Open the function to view a list of all bulk e-mails that have been sent.
Check the Status column to see whether each e-mail was successfully sent or is still pending in the queue.
Each entry in the list serves as proof that an e-mail was dispatched from the system.
Frequently asked questions
What types of bulk e-mails appear in this queue?
Typical bulk e-mails include account statements sent to debtors and learner report cards sent to parents. Any e-mail dispatched in bulk through the system will appear here.
How do I know if an e-mail was successfully sent?
Check the Status column for each entry. A sent status confirms the e-mail was dispatched; a pending status means it is still in the queue awaiting dispatch.
Can I use this as proof of delivery?
The queue entry confirms that an e-mail was sent from the system. It serves as a dispatch record, but does not confirm that the recipient's inbox received or opened the message.
Where do I go if I want to send a bulk e-mail?
Bulk e-mails such as account statements or report cards are triggered from their respective modules. The Bulk E-mail Queue is a monitoring tool only — it does not send new e-mails.
What if an e-mail has been pending for a long time?
If an e-mail remains in a pending status for an extended period, contact the d6 support team to investigate any delivery issues.
Last updated: March 2026 | Version 1.0
© Copyright d6 group (Pty) Ltd.
Related Articles
E-mail
My School > Communication > E-mail Type <Ctrl> <F> to search for words in the article. This feature is available so that communication can take place through e-mail between the school and parents, learners, debtors, staff, channels, other contacts or ...
How to send a Multi-Platform Communication
Multi-platform Communication This module allows a school to send the same message to registered d6 Connect members, or by email or SMS to unregistered parents, without duplication and unnecessary costs. Step 1: Choose the audience Click the relevant ...
How to manage Communication Groups
Set up “Own Groups” and view “Dynamic Groups” Communication groups are the links between Parents/Staff/Other Contacts and d6 Connect content. Users are able to gain access to resources, calendar events or messages sent to groups, because of the fact ...
Student Portal — School Communication Checklist
Overview This article helps schools communicate the Student Portal rollout to parents and students clearly and confidently. It also covers the most common issues schools encounter and how to resolve them quickly. Navigation path d6 Communicator App > ...
How to import assets in bulk
Assets can be entered in bulk on an Excel sheet. Upon completion, the data can be imported into the Asset list where it will be displayed per item. IMPORTANT: If you need to add additional items after an import, clear the Excel sheet before adding ...