Communication Groups are the links between Parents, Staff, Other Contacts and d6 Connect content. Users gain access to resources, calendar events or messages published to groups because they are linked to those groups. Groups can also be used to send d6 Connect news items or Multi-Platform messages.

My School > Communication > Communication Setup > Communication Groups

What are the two types of groups?

• Dynamic Groups (always Private): Preset private groups created automatically by the system based on learner details. Available for staff and parents per grade, subject, gender, etc. Members update automatically when new learners are entered or at Year-End roll-over. To view/print members, click the printer icon to the left of the group name. A message cannot be sent to different groups simultaneously — it must be duplicated and sent to each group separately.

• Own Groups (Private or Public): Custom groups you create yourself, including any mix of Parents, Staff, Learners, and Other Contacts. Because members are selected manually, they are not updated automatically at year-end — new parents must be added manually.

• Private groups: Content is only accessible to users specifically added to the group by a school contributor.

• Public groups: Any individual can join or leave the community and access content published to a public group. If the school has not created any public groups, users can only join if their mobile number is on the school’s system.

How do I create an Own Group?

1. Navigate to My School > Communication > Communication Setup > Communication Groups > Own Groups tab and click + Add Group.

2. Enter the group name in both Afrikaans and English fields.

3. Decide if the group should be Public (tick the checkbox if so).

4. If required, select a new or existing calendar that group members will be able to see. New calendars can be modified at My School > Communication > Communication Setup > Calendars.

5. Select the staff who are allowed to publish content in this group. Staff with Administrator and Moderator roles automatically have these rights (shown in light red on the right).

6. Select the member types to include (tick the checkbox for each): Parents, Learners, Staff, Other Contacts, Own Numbers, or Own Addresses.

7. Select the required members from the left-hand list and move them to the right.

Member type notes:

• Parents: You can choose specific parents by name or all parents of selected learners. The number after a learner’s name indicates how many parents will be added. Use the filter box to narrow by grade.

• Learners: Learners’ cell phone numbers and/or emails must be entered in the system first.

• Own Numbers / Own Addresses: Prefer adding these as Other Contacts so that more context is captured. If you add a number or email directly, it will be saved with no role reference attached.

How do I view or print group members?

1. Go to My School > Communication > Communication Groups.

2. Click the printer shortcut button to the left of the group name.

3. Click Preview to display the member list.

Frequently asked questions

Why are new parents not appearing in my Own Group after year-end?

Own Group members are selected manually and do not update automatically during Year-End roll-over. New parents, and learners promoted to the next grade, must be added to the relevant groups by hand.

Can I send a message to multiple groups at once?

No. A message cannot be sent to different groups simultaneously in d6 Connect. It must be duplicated and sent to each group separately.