How to process Creditor Journals

How to process Creditor Journals

Creditor Journals are used to make adjustments between general ledger accounts and creditor accounts.

Finances > Creditors > Journals

  • Note: Creditor accounts must be created before journals can be processed.

How do I process a creditor journal?

  1. Click Do an adjustment.

  2. Select the Creditor account and click Continue. Authorised credit note details for the account are displayed.

  3. Select the Date for the adjustment.

  4. Select the General Ledger account to journal against under Do journal against account/project.

  5. Under Account/project for the journal is, indicate whether to debit or credit the creditor account.

  6. The Amount outstanding up to today displays the credit note balance.

  7. Enter the Total amount for correction.

  8. The Amount due after journal shows the updated balance.

  9. Enter the Reason for journal and a Description.

  10. Allocate the journaled amount against the relevant outstanding transaction.

  11. Click continue to post the journal.

How do I preview a processed Creditor Journal?

Search for or select the journal, click the radio button next to it, and click Preview at the bottom of the screen.

Frequently asked questions

What is the purpose of a Creditor Journal?

Creditor Journals allow you to make corrections or adjustments between general ledger accounts and creditor accounts — for example, to re-allocate a transaction to the correct ledger account.

Can I process a journal before a creditor is set up?

No. Creditor accounts must be created first before any journals can be processed against them.

Last updated: March 2026  |  Version 2.0

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