My School > Learners > Learners
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Edit a Learner
If you want to make changes to a learner’s information, you first need to find the learner you would like to make changes to. This can be done in different ways, but the two methods you will use the most are as follows:
- You can search for a learner using the “Search for Learner(s)” function, by clicking on the drop down box and selecting one of the following:
Number, Surname, Nickname, Family Code, Family, Cell phone Number, ID number, or Full names.
Choose the option you would like to use and then type in the relevant information in the block on the right-hand side of it
Click on the search button.
- The second way is much simpler and it involves typing the relevant search information (Learner Surname or Family Code) directly into the search block. The system will automatically filter out all information matching your search criteria.
- You can filter your search results by selecting options from the following drop-down boxes:
Choose a Status: The system will automatically default to Current learners when searching for a specific learner, you have options to choose "Left Learners"; "Wait listed Learners" and "Duplicate Learners".
- Choose a grade, a Class, and a Gender.
- Search by family code or first 3 letters of the name or surname by typing in the search field which appears under "Choose a gender", next to the "Reset" button.
The learner/s will now appear.
- Click on the edit button next to the learners' name who you want to make changes to. You will find the 6 steps as described in "register learners".
- By clicking on the appropriate tab and you can add or edit information regarding the learner.
- Once you are finished click on the "Save changes" button to save changes.
Questions Answered
If a learner is marked as ‘Left’ (Highlighted in red), you will only be able to view the learner's information, however, you are able to edit billing information on step 3, "Billing" of the 6 step process of the learner.
This is to allow a school to collect ONLY outstanding school fees by debit order even after the learner has left the school.
How do I edit a Family's name?
A family name can only be edited in the Families function and not in the learner’s function.
Go to My School > Parents > Families.
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