How to edit a learner

How to edit a learner

Use this function to make changes to a learner's information. First search for the relevant learner and then edit the appropriate step in the learner registration process.

My School > People: Learners > Learners

  • Use the Search for learner function: click the dropdown arrow and select one of the search options (Number, Surname, Nickname, Family code, Family, Cell number, ID number, or Full name). Enter the search value and click Search.

  • Alternatively, type the learner surname or family code directly into the Search box. The system will automatically display matching records.

  • Filter further using the dropdowns: select a status (Current, left, enrolled, duplicate, or all learners), grade, class, and gender.

How do I edit a learner's information?

  1. Search for the learner as described above and click the Edit button next to the learner's name.

  2. The 6-step registration process will open. Click on the relevant step (tab) to edit the information.

  3. Make the necessary changes and click Save changes to save the information.

Frequently asked questions

Can a "Left" learner's information be edited?

When a learner has been marked as "Left", you can only view the learner's information — except for the Billing information on Step 3, which can still be changed.

How do I edit the family name?

A family name can only be edited in the Families function, not in the Learner function. Navigate to My School > Parents > Families.

How many characters must I enter in the search box?

Enter at least 3 characters of the learner's name or surname. The system will automatically display matching results after 3 or more characters are entered.

Last updated: April 2026 | Version 3.0

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