Related Articles
Promise to Pay Management
Promise to Pay (PTP) Management What is the purpose of a Promise-to-Pay (PTP)? A PTP is a record used for tracking commitments made by a parent or guardian to the school. It ensures a clear record of the amount they promised to pay and the specific ...
What are Ad Hoc Actions?
Ad Hoc Actions: Payment Reminders Ad Hoc Actions are distinct workflows, separate from standard Workflows, that can be automated to manage specific financial activities like payment follow-ups. Promise to Pay Reminders The Promise to Pay feature ...
How do I add follow-up actions to a workflow?
This article explains how to add, configure, and customise individual follow-up actions within a Fease workflow, including setting age brackets, action types, recipients, and templates. Fease > Configuration > Workflows > [Workflow] How do I add a ...
How do I view account details and take actions on an account?
This article explains what information is available when you open an individual debtor account in Fease, and what actions you can take such as adding notes, recording promises to pay, and pausing follow-ups. Fease > Debtors > Accounts > [Account] ...
How do I manage unfulfilled payment arrangements in Fease?
This article explains how to identify and handle broken payment promises in Fease, including how to resume follow-ups and escalate accounts where arrangements have not been met. Fease > Dashboard / Reports > Promises to Pay How do I identify broken ...