Once your school is added to the d6 app, your learner should automatically appear in your Parent Portal if the school has your details on their system.

Parent Portal → School Profiles → View linked learners

How do I check if my learner is linked?

1. Open the d6 app and tap on the Parent Portal tab.

2. Look for your child's name under School Profiles or Children Information.

3. If your learner appears, they are already linked to your profile.

What if my learner does not appear?

If your child is not showing in the Parent Portal, it usually means the school has a different phone number or email address on record for you. Contact your school and ask them to update your details in their d6 system.

After the school updates your details, open the d6 app, go to Settings, tap on your email or phone number at the top, and select Refresh Login Session. Your learner should then appear.

Frequently asked questions

Can I have more than one child linked to my profile?

Yes, all your children at schools using d6 will appear in your Parent Portal, as long as the schools have your contact details on record.

My child's name is spelled incorrectly. How do I fix it?

Contact your school directly, as they manage learner information in their d6 system. Only the school can correct your child's name.

I have children at different schools. Will they all appear?

Yes, as long as you have added each school to your app and they have your details on record, all your children will appear in the Parent Portal.