How to use the d6 Help Portal

How to use the d6 Help Portal

The d6 portal (help.d6.co.za) is the online help centre where parents, staff and learners can find knowledge base articles, submit support tickets and track their requests.

https://help.d6.co.za

What can I do on the d6 help portal?

  • Browse help articles by category.
  • Search for answers using the search bar.
  • Submit a support ticket if you cannot find an answer.
  • Track the status of your submitted tickets.

How do I submit a support ticket?

  1. Visit help.d6.co.za.
  2. Click Submit a Ticket.
  3. Complete the form with your school name, contact details and a description of the issue.
  4. Click Submit.

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