Managing Sponsors

Managing Sponsors

ALTIVOSponsor Management

This article explains how to view, add and edit sponsors, what the pipeline stages mean, how sponsor levels work, and what the computed financial fields on a sponsor's profile tell you.

Sponsors

Viewing your sponsors

Sponsors in the sidebar lists everyone, with their status, level, total sponsored and active allocation count. Use the filters above the table to narrow by status or level.

Adding a sponsor

  1. Click + Add Sponsor

  2. Enter the name - the only required field

  3. Add what you have: sponsor type, registration number, industry, website, logo, contacts, notes

  4. Click Save

Bringing across a list you already keep? Use Onboard / Import instead of retyping. It reads CSV and Excel files and matches your columns to Altivo's fields automatically.

Contacts

A sponsor can have several contacts - useful when the person who signs the cheque is not the person who answers your emails. Add, edit or remove them from the sponsor's Profile tab.

Saving replaces the whole contact list rather than adding to it. Make sure everyone you want to keep is still in the list before you save, or you will need to re-add them.

Editing or removing a sponsor

Open the sponsor and click Edit Sponsor. Deleting is a soft delete - the record is hidden from your lists but kept, so historical sponsorships and allocations still make sense.

The pipeline: what each status means

StatusWhere they are
ProspectIdentified as a possibility, nothing sent yet
ContactedYou have reached out and are waiting to hear back
In DiscussionActively negotiating terms
ActiveConfirmed and currently sponsoring
LapsedWas active, nothing recent
DeclinedSaid no

You move a sponsor through these yourself as the relationship develops - Altivo does not infer status from any other data.

Sponsorship levels

LevelDefault minimum spend
BronzeR0
SilverR10,000
GoldR50,000
PlatinumR100,000

Thresholds are configurable per school under the Levels tab on the Sponsors page. A sponsor's level updates automatically as their total sponsored figure changes - you never set it directly.

The numbers on a sponsor's profile

FieldWhat it means
Total sponsoredEverything they have committed, across all sponsorships
Total allocatedWhat has actually been matched to something they receive
Unallocated valueTotal sponsored minus total allocated - money sitting idle if this is high
Sponsorships countHow many agreements you have recorded with them
Active allocationsAssets currently allocated to them and not yet expired

None of these are editable. They are calculated fresh from the sponsor's sponsorships and allocations every time you look.

Frequently asked questions

Why can't I see a sponsor I just added?

Check the status filter. A new sponsor saved as Prospect is hidden if you are filtered to Active. Clear the filter to see everyone.

A sponsor's level looks wrong.

Levels come entirely from total sponsored value. Check that every sponsorship's contribution values were saved correctly - the level will follow automatically.

Lapsed or Declined - which one do I use?

Lapsed is for someone who used to sponsor you and has gone quiet - worth a follow-up call. Declined is for someone who said no outright. Both are set by you; nothing in Altivo does this automatically.

Unallocated value looks wrong.

It is total sponsored minus total allocated. If a sponsorship has no allocations linked to it yet, its full value shows as unallocated - that usually means you still need to create the allocation, not that anything is broken.

I edited a sponsor's contacts and one disappeared.

Saving contacts replaces the entire list rather than adding to it. If a contact was not showing in the form when you saved, it was removed. Re-add them and save again.

Last updated: September 2026  |  Version 3.0

© Copyright d6 group (Pty) Ltd.