How to send a Multi-Platform Communication

How to send a Multi-Platform Communication




Multi-platform Communication

This module allows a school to send the same message to registered d6 Connect members, or by email or SMS to unregistered parents, without duplication and unnecessary costs. 

Step 1: Choose the audience

  • Click the relevant checkboxes to select the recipients of each category

Step 2:  Choose the delivery method

  • The message will be sent to registered d6 Connect users first (no cost). Untick the box if you do not want to do this

  • Select a method to send the message to recipients who are not registered for the app.

  • "Email else SMS": If a recipient is not registered on d6 Connect, the message will be sent as an email to users with an email address in d6+ (no cost)

  • If a recipient is not registered on d6 Connect, and doesn’t have an email address in d6+, the message will be sent by SMS. A one-part SMS consists of 160 characters. Schools will be billed according to the number of SMS parts that were sent during the month. ALWAYS check the length of the SMS before sending it.

  • The number of recipients who have no contact details in d6+ will be indicated on a red link.

Step 3: Choose the message language and enter the subject and body of the message.

  • Attachments can be added which will display as a link in the received message.

  • IMPORTANT: Preview and edit the different message types before sending.

  • Determine the number of parts of the SMS message. For E.g. a 4-part SMS (612 characters) will cost 4 times more than a 1 part SMS. If necessary, reduce the number of characters to be sent as an SMS.

Step 4: A summary of the number of messages per delivery method is displayed as well as the list of recipients that will not be reached. 

  • If you are satisfied, click “Send” or click “Back” to make changes.

  • Note: Emails sent from Multi-Platform will display with your school name and logo header on the recipient’s side.






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