OSM: On-site/Online/d6-Office Training (Monthly Payment)

OSM: On-site/Online/d6-Office Training (Monthly Payment)

Overview of this training product

The On-site/Online/d6-Office Training (Monthly Payment) option allows schools to access flexible, ongoing training support on specific d6 modules or system areas through a monthly payment structure.

  • Training can be booked for one or more days per month, depending on the school’s needs and confirmed monthly arrangement.

  • Training is conducted by the OSM team.

  • The purpose is to provide schools with continuous, flexible, and practical system training and support throughout the year.

Important: training is only scheduled once monthly payment has been confirmed for the agreed training allocation.

Training options available

Option 1: On-site training (school visit)

The OSM team travels directly to your school.

  • Hands-on, face-to-face training at your school.

  • Practical system support on selected modules.

  • Real-time assistance with queries and challenges.

  • Interactive training with school staff.

Travel note: if your school is more than 100 km from the d6 Pretoria offices, travel and accommodation costs apply and are for the school’s account.

Option 2: Online training (Google Meet)

A flexible virtual training option.

  • Conducted via Google Meet.

  • Staff can join from different locations.

  • Screen sharing and live demonstrations.

  • Interactive Q&A and real-time support.

  • Ideal for convenient, ongoing training sessions.

Option 3: d6-Office training (Pretoria offices)

Schools may attend training at the d6 offices in Pretoria.

Address:
Floor 3, Spaces Building
210 Amarand Ave
Waterkloof Glen
Pretoria
0010

  • Safe parking available.

  • Reliable Wi-Fi and training facilities.

  • Structured, distraction-free environment.

  • Ideal for focused training sessions.

  • Light refreshments available for longer sessions.

Nearby accommodation options (guest houses, Airbnbs, bed & breakfasts) are available for schools travelling from further distances.

Important training process notes

  • Training is only conducted once the module is fully implemented.

  • No training will take place on incomplete or unconfigured modules.

  • The OSM team will contact the school in advance to confirm training requirements, focus areas and challenges, and available dates and times.

Communication & booking process

  • Training schedules are arranged via email or phone.

  • Monthly training allocations are confirmed in advance.

  • After training, schools receive a follow-up email including a training summary, manuals and resources, and support guidance if needed.

Important financial note

  • If a school switches between training options after payment (for example on-site to online), any prepaid travel or accommodation costs will be converted into a credit note.

Customer journey reference

Here is the link to our Customer Journey Manual, which outlines the training path for schools and users of d6. This journey ensures that each step builds on the previous one, providing a clear learning flow and making full use of available resources, documentation, and training sessions.

Final note

This training model ensures schools receive continuous, flexible, and practical support, enabling staff to confidently use the d6 system throughout the year.

Last updated: June 2026  |  Version 0.3

© Copyright d6 group (Pty) Ltd.
    • Related Articles

    • OSM: On-site/Online/d6-Office Training (Annual Payment)

      Overview of this training product The On-site/Online/d6-Office Training (Annual Payment) option is available when a school requests training on a specific d6 module or system area. When training is paid for annually (upfront), a 10% saving applies. ...
    • OSM: Subject Specific Formula Maintenance Plan (None CAPS) – Combined School

      What this product means for your school The Non-CAPS Formula Maintenance Plan is designed for non-DBE schools that follow alternative curricula such as IEB, SACAI, or Cambridge. This plan supports the creation and maintenance of customised ...
    • OSM: Subject Specific Formula Maintenance Plan (None CAPS) – Primary/High School

      What this product means for your school The Non-CAPS Formula Maintenance Plan is designed for non-DBE schools that follow alternative curricula such as IEB, SACAI, or Cambridge. This plan supports the creation and maintenance of customised ...
    • OSM: Add-on: SBA Year Mark – CAPS (Combined School)

      What this product means for your school The SBA Year Mark – CAPS Add-on (Combined School) is a structured support service where the OSM team configures and maintains the School-Based Assessment (SBA) year mark formulas for all applicable grades from ...
    • Payment Options

      Payment Options are set up once a year to bill learners monthly, quarterly, or annually for school fees and other charges. Once created, learners can be linked individually or in bulk. Finance > Debtors > Payment Options How to create a payment ...