Re-allocate a receipt to another family

A re-allocation is performed when a receipt was issued to Family X but should have been issued to Family Y. The entire receipt amount must be moved to the correct family, not just part of it. Note: Receipts issued directly from the bank statement cannot be re-allocated and must be corrected via a debtor journal.

Finances > Debtors: Re-Allocations

How do I re-allocate a receipt?

Click Do a Re-allocation
Select the From Family (the family the receipt was originally issued to)
Click Continue
Choose the receipt to re-allocate from the Re-allocate Receipt dropdown
Select the To Family (the correct family)
Allocate the full receipt amount to the items of the new family
Ensure the full amount is allocated; otherwise an error will display
Click Continue to complete

How do I view a re-allocation?

Select the re-allocation from the list
Click Preview
Click Preview again to view the re-allocation in PDF format
From the PDF you can print the re-allocation if needed

What are the allocation rules?

The re-allocation must always be between families
The entire receipt amount must be moved to the new family
You cannot partially re-allocate a receipt
Bank Statement receipts cannot be re-allocated
All items of the new family must be allocated to (full amount must be distributed)

Frequently Asked Questions

Can I re-allocate a receipt issued from the bank statement?
No, receipts issued directly from bank statements cannot be re-allocated. These must be corrected using a debtor journal entry instead.

What happens if I don't allocate the full amount?
An error message will display indicating the re-allocation cannot be completed. You must allocate the entire receipt amount across the new family's items.

Can I re-allocate just part of a receipt?
No, the entire receipt must be re-allocated as a complete transaction to another family.