The Custom Email Designer allows you to replace the standard d6 email template with your own professionally designed email layout. This is ideal for schools that want emails to match their branding, or for creating visually rich newsletters.

This feature requires activation. Contact support@d6ed.co.za or call 087 820 0088 to request this feature before using it.

Messages → New → Message Builder → Email Customisation section

What options are available?

Once activated, the Message Builder includes an Email Customisation section at the bottom with two options:

• HTML Editor: A split-screen editor where you paste or write HTML code on the left, and see a live preview of the email on the right.

• Drag-and-Drop Template Builder: A no-code builder where you add text, images, and buttons by dragging blocks into place. No HTML knowledge required.

How do I use the HTML editor?

1. Start creating a new message (or open a draft) in the Message Builder.

2. Scroll down to find the Email Customisation section.

3. Click Switch to HTML Editor.

4. Paste your HTML email code into the left-hand editor. The preview on the right updates automatically.

5. Click Save to apply your custom design, Reset to start over, or Dismiss to exit without saving.

System behaviour and restrictions

• Email only: Custom email designs are only visible to email recipients. App and SMS recipients see the standard d6 message layout. Always build a basic message with text and attachments in the normal Message Builder so App users also see meaningful content.

• Email client differences: Different email programs (Gmail, Outlook, Apple Mail) may display custom emails slightly differently. The preview in the editor is an approximation. Always send a test message to yourself first.

Tips

• App users: Attach an image version of your custom email to the message so that App users can also see the fully designed version.

Need help?

Contact the d6 Support Desk: support@d6ed.co.za | 087 820 0088

Frequently asked questions

Do App users see the custom email design?

No. Custom email designs are only visible to recipients who receive the message via email. App users see the standard d6 message layout. To work around this, attach an image version of your design to the message.

Do I need to know HTML to use the email designer?

No. The Drag-and-Drop Template Builder lets you create professional emails without any coding. Simply drag text, image, and button blocks into place. The HTML Editor is available for those who prefer to work with code.

How do I activate the Custom Email Designer?

Contact the d6 Support Desk at support@d6ed.co.za or call 087 820 0088 to request activation. Once enabled, the Email Customisation section will appear in your Message Builder.

Will my custom email look the same in all email programs?

Not always. Different email programs (Gmail, Outlook, Apple Mail) may display custom emails slightly differently. Always send a test message to yourself before sending to parents.