What does Fease cost for letters, SMS, and services?

What does Fease cost for letters, SMS, and services?

This article lists the costs for billable actions in Fease, including legal letters, SMS messages, and other services. It is intended for school administrators and bursars managing Fease expenditure.

Fease > Reports > Communication Statement Report

  • Section 41 Registered Letter of Demand: R49.00 per letter sent.

  • Letter of Demand: R29.00 per letter sent.

How much do SMS and email reminders cost?

  • SMS reminders: Cost per SMS varies based on your contract. Check with your d6 account manager for current rates.

  • Email reminders: Included in your Fease subscription at no additional per-email cost.

When are costs incurred?

Costs are only incurred when actions are actually executed (sent), not when they are scheduled. You will see estimated costs when using the Schedule All function before confirming.

Where do I view my billing details?

To view your billing details and communication costs, go to Reports > Communication Statement Report.

Frequently asked questions

How much does a Section 41 Registered Letter of Demand cost?

R49.00 per letter sent.

How much does a Letter of Demand cost?

R29.00 per letter sent. This includes delivery tracking.

Do I get charged when I schedule actions or only when they are sent?

You are only charged when actions are actually sent. Scheduling shows estimated costs but does not incur charges until the actions are executed.

Are email reminders free?

Yes. Email reminders are included in your Fease subscription at no additional per-email cost.

Last updated: March 2026  |  Version 2.0

© Copyright d6 group (Pty) Ltd.

    • Related Articles

    • Fease Package Comparison

      Fease Package Comparison: Choosing the Right Plan What are the different Fease plans available? Fease offers three primary pricing tiers for 2026, designed to scale with your school's requirements: Starter: Entry-level tier for basic automation and ...

    • How do I troubleshoot SMS delivery failures in Fease?

      This article explains common reasons why SMS reminders fail to reach parents in Fease and how to diagnose and resolve the issue. Fease > Reports > Actions Report What are common causes of SMS failure? Invalid mobile number: The number on file is ...

    • How do I customise SMS templates in Fease?

      This article explains how to create and edit SMS templates for workflow actions in Fease, including character limits, merge fields, and linking templates to actions. Fease > Configuration > Templates How do I create or edit an SMS template? Navigate ...

    • How do I create a new workflow in Fease?

      This article explains how to create a new automated workflow in Fease, define its name, and configure whether it runs automatically. Workflows are the core mechanism for managing debt collection sequences. Fease > Configuration > Workflows What is a ...

    • How do I fix missing contact information in Fease?

      This article explains how to identify accounts with missing contact details in Fease and how to fix them so that workflow actions can be scheduled and sent successfully. Fease > Dashboard / Workflows How do I identify accounts with missing contacts? ...