This article explains what Sticitt is, why your school uses it, and how to make school payments securely through the d6 School Communicator App. It is intended for parents who want to pay school fees, uniforms, or other school-related costs directly from their phone.

d6 School Communicator App > Payments

What is Sticitt?

Sticitt is a third-party payment provider that powers school payments within the d6 School Communicator App. It is widely used by schools across South Africa and enables parents and schools to manage payments more efficiently, with real-time updates on what is owed and what has been paid.

Sticitt holds the following accreditations and certifications:

• PCI DSS Compliant: Sticitt meets the international Payment Card Industry Data Security Standard, ensuring your card details are handled securely.

• POPIA Compliant: Your personal information is protected in accordance with South Africa's Protection of Personal Information Act.

• Registered Payment Facilitator: Sticitt is registered with both Mastercard and Visa, and operates as a PASA-registered System Operator and Third Party Payment Provider.

• GeoTrust secured: Sticitt uses GeoTrust SSL certification to encrypt all data transmitted between you and the payment platform.

Why do schools use Sticitt?

Schools use Sticitt through the d6 app to give parents a safe, cashless way to pay for school fees, uniforms, tuckshop items, and other school-related costs. The integration provides three key benefits for parents:

• Secure and convenient: Make all school payments directly through the d6 app without needing cash or visiting the school office.

• Real-time financial clarity: See instantly what is owed and what you have already paid, so you are always up to date with your child's school account.

• Streamlined record-keeping: Access a full history of all your transactions within the app, making budgeting and record-keeping easier.

How do I make a school payment through the d6 app?

To make a payment through the d6 School Communicator App, follow these steps:

1. Open the d6 School Communicator App on your device.

2. Tap the Payments icon or navigate to the Payments section from the main menu.

3. Select the payment item you want to pay (for example, school fees, uniform, or tuckshop).

4. Review the amount due and tap Pay Now.

5. Enter your card details or select a saved payment method.

6. Confirm the payment. You will receive an in-app confirmation once the payment has been processed successfully.

Your transaction will appear in your payment history immediately after it is processed.

Is it safe to pay through the app?

Yes. Sticitt is subject to stringent internal standards and external oversight to ensure your funds and personal information are always protected to the highest standards. The platform is PCI DSS Compliant, POPIA Compliant, GeoTrust SSL secured, and registered with both Mastercard and Visa as well as PASA. Payments made through the d6 app are processed entirely within this secure environment.

Frequently asked questions

Is it safe to enter my card details in the d6 app?

Yes. All payments are processed by Sticitt, which is PCI DSS Compliant, POPIA Compliant, and registered with both Mastercard and Visa. Your card details are encrypted and never stored on your device or shared with the school.

Do I need to create a separate Sticitt account?

No. You do not need a separate Sticitt account. All payments are made directly through the d6 School Communicator App using your existing d6 login. Sticitt operates in the background as the payment processor.

Where can I see my payment history?

Your full transaction history is available within the Payments section of the d6 app. Tap on Payments and look for the transaction history or statements view to see all past payments.

What payment methods are accepted?

Sticitt accepts major payment cards including Mastercard and Visa. For the most up-to-date list of accepted payment methods at your school, contact your school's finance office directly.

My payment went through but the school says it has not been received. What should I do?

If your payment shows as successful in the app but the school has not received it, take a screenshot of your in-app payment confirmation and contact your school's finance office. They can liaise with Sticitt to trace the transaction.