The Email function allows the school to send emails to parents, learners, debtors, staff, groups, or custom email addresses. First ensure that communication groups are set up at My School > System > Communication > Communication Setup > Communication Groups.
My School > System > Communication > Send a message > Email
How do I send an email?
Select who to send the email to from the dropdown (Parents, Learners, Debtors, Staff, Groups, or Custom addresses).
Enter the subject and message.
Attach files if needed by clicking Choose File.
Use the BCC option if recipients should not see each other's addresses, or to send a copy to your own inbox as proof.
Apply additional filter selections at the bottom of the page if needed.
Click Send and confirm.
Frequently asked questions
Does the system keep a record of sent emails?
No. Use the BCC option to send a copy to your own email address as proof.
Why does a person not appear in the list?
Only people with an email address captured on the system appear. Check the email address in the relevant person's profile.
Last updated: April 2026 | Version 4.0
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