Re-allocate a receipt to another family
A re-allocation is performed when a receipt was issued to Family X but should have been issued to Family Y. The entire receipt amount must be moved to the correct family, not just part of it. Note: Receipts issued directly from the bank statement cannot be re-allocated and must be corrected via a debtor journal.
Finances > Debtors: Re-Allocations
How do I re-allocate a receipt?
- Click Do a Re-allocation
- Select the From Family (the family the receipt was originally issued to)
- Click Continue
- Choose the receipt to re-allocate from the Re-allocate Receipt dropdown
- Select the To Family (the correct family)
- Allocate the full receipt amount to the items of the new family
- Ensure the full amount is allocated; otherwise an error will display
- Click Continue to complete
How do I view a re-allocation?
- Select the re-allocation from the list
- Click Preview
- Click Preview again to view the re-allocation in PDF format
- From the PDF you can print the re-allocation if needed
What are the allocation rules?
- The re-allocation must always be between families
- The entire receipt amount must be moved to the new family
- You cannot partially re-allocate a receipt
- Bank Statement receipts cannot be re-allocated
- All items of the new family must be allocated to (full amount must be distributed)
Frequently Asked Questions
Can I re-allocate a receipt issued from the bank statement?
No, receipts issued directly from bank statements cannot be re-allocated. These must be corrected using a debtor journal entry instead.
What happens if I don't allocate the full amount?
An error message will display indicating the re-allocation cannot be completed. You must allocate the entire receipt amount across the new family's items.
Can I re-allocate just part of a receipt?
No, the entire receipt must be re-allocated as a complete transaction to another family.
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