How to set up communication source categories
When resources are added, they must be linked to a category. This category name appears as a heading in the parent's app. Parents and Other Contacts linked to the channels to which the resource is published can click on the applicable Source Category in the app.
My School > Communication > Communication Setup: Source Categories
How do I create a source category?
Click Add.
Enter the Afrikaans and English name for the category.
Select Yes to use the category for resources.
Click Save. The category will appear in the app of applicable users.
How do I edit a source category?
Click on the relevant category and click Change. Make the necessary edits and click Save.
How do I remove a source category?
Only categories without linked resources can be removed. Click on the category and click Remove. Confirm with Yes. If the category is in use, the message appears: “This category is currently in use and cannot be removed.”
Frequently asked questions
Why do parents not see my source category in the app?
The category only appears in the app if it is set to Yes for use in resources, and if the resource has been published to a channel to which the parent is linked.
Last updated: March 2026 | Version 3.0
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