Parents may request changes to learner information, such as contact details, personal data, or enrolment information. These requests should be processed carefully to ensure data accuracy and maintain proper records.

To submit a change request:

1. Parents can contact the school administration through the parent portal or email.
2. Submit the change request with the learner's name, the specific information to be changed, and the new details.
3. Provide any supporting documentation if required.

To process a change request from the administration side:

1. Click on the Learner option from the main menu.
2. Select the learner whose information needs to be updated.
3. Navigate to the section containing the information to be changed (e.g., Personal Details, Contact Information, Emergency Contacts).
4. Click Edit to modify the relevant fields.
5. Update the information as requested by the parent.
6. Add a note or comment indicating who requested the change and when.
7. Click Save to confirm the changes.

To maintain an audit trail:

1. Document all change requests received from parents.
2. Keep records of who made the changes and when they were made.
3. Use the system's built-in change log or audit trail feature if available.
4. Notify parents when their requested changes have been processed.

Important: Always verify the identity of the person requesting changes and ensure that the changes comply with school policies and data protection regulations.