The Email function allows the school to send emails to parents, learners, debtors, staff, groups, or custom email addresses. First ensure that communication groups are set up at My School > System > Communication > Communication Setup > Communication Groups.

My School > System > Communication > Send a message > Email

How do I send an email?

1. Select who you want to send the email to from the dropdown (Parents, Learners, Debtors, Staff, Groups, or Custom addresses).

2. Enter the subject and message.

3. Attach files if needed by clicking Choose File.

4. Use the BCC option if recipients should not see each other's addresses, or to send a copy to your own inbox as proof.

5. Apply additional filter selections at the bottom of the page if needed.

6. Click Send. Confirm in the dialog and click Send to proceed.

Frequently asked questions

Does the system keep a record of sent emails?

No. The system does not keep a log of sent emails. Use the BCC option to send a copy to your own email address as proof.

Why does a person not appear in the list?

Only people with an email address on the system appear in the list. Check that the email address is captured in the relevant person's profile.