How to Invite a System User to the Portal

How to Invite a System User to the Portal

System Users are the staff members at your school who need to log in to the portal — for example, teachers, the secretary, or the principal. This article explains how to invite them and assign the correct role.

System Users → System Users

How do I invite a system user?

  1. Go to System Users → System Users.

  2. Click Invite.

  3. Enter the person's email address. This is the email they will use to sign in to the portal.

  4. Choose a role for this person. See the article Understanding System User Roles for a description of each role.

  5. Click Send Invitation. The person will receive an email with instructions to set up their account.

System behaviour and restrictions

  • Community vs group role: A person can have either a Community Role (applies to the whole school) or a Group Role (applies to specific groups), but not both at the same time.

  • Admin only: Only the Main Administrator can invite new System Users and change roles.

Need help?

Contact the d6 Support Desk: support@d6ed.co.za | 087 820 0088

Frequently asked questions

Who can invite system users to the portal?

Only the Main Administrator can invite new system users and assign or change their roles.

Can a system user have both a community role and a group role?

No. A system user can have either a Community Role (which applies to the whole school) or a Group Role (which applies to specific groups), but not both at the same time.

What happens after I send the invitation?

The person receives an email with instructions to create their account and sign in. Once they complete the setup, they will be able to access the portal with the permissions assigned to their role.

Can I change a system user's role after inviting them?

Yes. Go to System Users, find the person, and update their role. Only the Main Administrator can make this change.

What if the invited person did not receive the email?

Ask them to check their spam or junk folder. If the email is still missing, you can resend the invitation from the System Users page or contact the d6 Support Desk for assistance.

Last updated: March 2026  |  Version 2.0

© Copyright d6 group (Pty) Ltd.

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