This article explains how to record, manage, complete, and delete Promise-to-Pay (PTP) entries for debtor accounts within the Fease platform and d6 Finance.
Debtors > Accounts
A PTP is a record used to track commitments made by a parent or guardian to the school. It ensures a clear record of the amount they promised to pay and the specific date on which they agreed to pay it.
PTPs are added directly to the individual debtor's account profile, accessible via Debtors > Accounts.
Navigate to Debtors > Accounts.
Select the specific account.
Go to the Notes section.
Click Add Promise to Pay.
Set the Note type to Promise to pay.
Under the Promises to pay section, enter the Date and Amount promised.
Click Save.
PTPs can now be marked as completed directly on Fease. Navigate to Debtors > Accounts, open the account, go to the Promises to Pay section, and click the green Complete button on the PTP entry. Tick Paid Full Amount and click Complete to confirm. You can also still complete a PTP within d6 Finance — the two systems stay in sync.
Allocate the payment in d6 Finance and issue a receipt.
Return to Fease and click the Sync Now button to update the information.
You can delete a PTP on Fease or on d6 Finance if it was incorrectly captured. Note that deleting PTPs will remove all history of previous commitments, which can make it difficult to track debtor behaviour and payment patterns over time.
Navigate to Debtors > Accounts.
Search for the debtor by name, surname, or family code.
Click on the accountable person's name.
Select the Notes section.
Click the bin icon on the right to delete the PTP entry.
Click the save button (cloud icon) at the top to confirm.
On d6 Finance, you can delete old PTPs that were recorded incorrectly. When deleting a PTP, it will remove the entry and history of that specific commitment made. Please be cautious before continuing as the information will be lost once deleted.
Loss of commitment history: You will no longer have a record of previous arrangements made with the debtor. This history is important for future reference — for example, if a parent has two children at the school and there were several unpaid PTPs recorded during the first child's time, the school needs to be able to see that track record when the second child enrols. Without it, staff have no way of knowing the account has a history of missed commitments.
Debtor behaviour tracking: It becomes difficult to determine whether a debtor is a reliable payer if past commitments are removed. PTPs are one of the key indicators used to assess payment behaviour over time.
Historic data loss: On Fease and on d6, deleted PTPs are permanently removed.
Navigate to Debtors > Accounts, open the specific account, and go to the Notes section. You will find the Add Promise to Pay button there.
Yes. Open the PTP entry in the debtor's Promises to Pay section, click the green Complete button, tick Paid Full Amount, and confirm. You can still complete it in d6 Finance instead if you prefer — the two systems stay in sync..
You can now mark it as Complete or Partially Completed directly on Fease — open the PTP entry, click Complete, then tick Paid Full Amount (or enter the amount paid and click Partially Completed). Alternatively, allocate the payment and issue a receipt in d6 Finance, then return to Fease and click Sync Now.
Yes. You can add multiple PTP entries to the same debtor account by repeating the process in the Notes section for each new commitment.
Yes. On Fease, navigate to the debtor's Notes section, click the bin icon next to the entry, and save using the cloud icon. On d6 Finance, you can also delete old PTPs — these will be permanently deleted so proceed with caution.
On Fease and on d6, deleting a PTP permanently removes it. In both cases, use deletion carefully to avoid losing important debtor history.
Last updated: September 2026 | Version 3.0