This article explains how to use the Payments Report and Promises to Pay Report in Fease to track cashless payments and monitor payment commitments made by parents.

Fease > Reports

What does the Payments Report show?

Access via Reports > Payments Report. This report tracks payments made via the cashless payment gateway (Pay Now button on statements):

• Completed payments: Amounts and dates of successful online payments.

• Expired attempts: Where a parent started but did not complete payment.

Note: This report only covers cashless payments. For all financial transactions including EFT and debit orders, use the Transactions Report.

What does the Promises to Pay Report show?

Access via Reports > Promises to Pay Report. This lists all payment promises recorded against debtor accounts:

• Promised amount and due date.

• Fulfilment status: Whether the promise was honoured or remains outstanding.

• Priority ordering: Uncompleted promises are shown at the top for easy follow-up.

Note: Promise-to-pays can be edited and marked as complete, partially completed, or not complete directly on Fease, or managed within d6+ Plus Finance.

Frequently asked questions

Does the Payments Report include EFT and debit order payments?

No. It only covers cashless payments made via the Pay Now button. For all other transactions, use the Transactions Report.

Where do I mark a promise to pay as complete?

You can mark it directly on Fease — open the debtor's account, go to the Promises to Pay section, and click the green Complete button on the PTP entry. You can also still manage promise-to-pay records in d6+ Plus Finance.

What does "Expired" mean in the Payments Report?

Expired means a parent clicked the Pay Now link but did not complete the payment. The payment session timed out or was abandoned.