Contact Forms allow parents to send enquiries to the correct department at your school through the "Contact Community - Contact Form" on the App. Each "Topic" is a category that parents can choose from, such as "Finance Office" or "Sports Coordinator." Parents never see the email address — they only interact through the App.
Settings → Contact Form
Go to Settings → Contact Form.
Click Add Topic.
Enter the topic name (for example, Finance Office or Sports Coordinator).
Add the email address of the person who should receive messages for this topic. Parents will not see this email address.
Set the display order — a number that determines where this topic appears in the list parents see.
Click Save.
Separate topics per department: Create separate topics for each department (e.g., Administration, Finance, Sport, Grade Heads) so that messages reach the right person immediately.
Contact the d6 Support Desk: support@d6ed.co.za | 087 820 0088
No. Parents only see the topic name (such as "Finance Office"). The email address is hidden and only used to route the message to the correct person.
When adding or editing a topic, set the display order number. Topics with lower numbers appear first in the list that parents see on the App.
Yes. You can add as many topics as you need. It is recommended to create a separate topic for each department at your school so that enquiries are routed correctly.
Parents access the contact form through the "Contact Community - Contact Form" option in the App. They select a topic and type their message.
Yes. Go to Settings → Contact Form, find the topic you want to change, and edit or remove it. Changes take effect immediately on the App.
Last updated: March 2026 | Version 2.0