How to submit debit orders

How to submit debit orders

The Debit Orders function allows you to preview and submit monthly debit order batches to Stratcol/Netcash. A daily Financial Task reminder counts down to the submission cut-off date to help you avoid missing it.

Finances > Debtors > Debit Orders

How do I preview and submit debit orders?

  1. The screen shows a list of all previous submissions. Click on Create Debit Order submission button to create a new submission.

  2. Choose the month to submit for.

  3. If the 1st falls on a weekend or public holiday, choose either Previous available date (debit goes off on the Friday) or Next available date (debit goes off on the Monday).

  4. The list of debit orders for the chosen month is displayed. Print as PDF by clicking on Preview or export to Excel to verify.

  5. When you click on Create for submission. The file turns blue and the status changes to Created. No further changes can be made at this point.

  6. Select the file and click Submit.

  7. Read the confirmation notice and click I understand. The system confirms successful submission.

What do I do if I miss the submission cut-off date?

  1. On the submission screen, an extra line shows the next available submission date, which is usually about 3 days after the intended date.

  2. If you accept this date, change the Effective submission date to it. Note that this may affect the debit order date for parents, especially those billed at the start of the month.

  3. Alternatively, defer submission to the following month — parents will receive a double debit order in that case.

Frequently asked questions

If you submit via the Stratcol weblink, receipts cannot be issued automatically when payments are received from Stratcol. Each receipt would need to be issued individually, as the automatic receipt-on-click function is only available when submitting through d6+.

Can I make changes after clicking Create for submission?

No. Once Create for submission is clicked, no further changes can be made to that debit order batch.

What does the colour coding on the preview mean?

Green indicates a full allocation (the debit order amount matches the outstanding balance exactly). Orange is a partial allocation (the debit is less than the outstanding amount). Red is an over-allocation (the debit exceeds the outstanding amount).

Can I edit or still make changes on learner accounts on a Debit order that was only created?

No, once you created a Debit order, you can not change any amounts or add more debtors.  You have to delete the created submission first, make the changes, and then re-activate the Debit order submission to reflect the changes.

Last updated: March 2026  |  Version 3.0

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