How to Log In to the Student Portal

How to Log In to the Student Portal

Overview

This article guides students, parents, and viewers through the login process for the Student Portal, accessed via the d6 Communicator App.

d6 Communicator App > Student Portal

Purpose of this feature

The Student Portal is not a separate website or app — it lives inside the d6 Communicator App. There is no separate URL or standalone login page. Follow the steps below to log in successfully.

Step-by-step instructions

Step 1: Open the app

Download the d6 Communicator App from the App Store or Google Play, or access the desktop or web version via your browser.

Step 2: Enter your login details

Students must use the email address the school has registered for them. Enter your email address or cellphone number and click Continue.

Step 3: Enter the OTP

A one-time pin (OTP) will be sent to your registered email address or cellphone number. Enter the OTP and click Continue. If the OTP does not arrive, check your spam or junk folder. If it has expired, request a new one.

Step 4: Recovery mobile number (optional)

The app will prompt you to add a recovery mobile number. Click Skip to bypass this step if preferred.

Step 5: Select the Student Portal

Click Student Portal on the app home screen. The school linked to your profile will appear. Click Proceed to enter the portal.

Frequently asked questions

I did not receive my OTP — what should I do?

First, check your spam or junk folder. If the OTP has expired, request a new one from the login screen. If the problem persists, confirm with your school that the correct email address or cellphone number is registered on your learner profile.

My login is not being recognised — what could be wrong?

The email address or cellphone number you enter must match exactly what the school has on record. Even a small difference will prevent access. Contact your school's administration to confirm the details registered for you.

Is there a separate website or app for the Student Portal?

No. The Student Portal is accessed entirely through the d6 Communicator App. There is no standalone website or separate login page for the portal.

Last updated: March 2026  |  Version 1.0

© Copyright d6 group (Pty) Ltd.
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